Dr. Laura Riss answers some frequently asked questions. 

General FAQ

1. What is counseling or psychotherapy?

2. How do I know if I should talk to a psychologist?

3. Do normal people need therapy?

4. What can I expect from my therapist?

5. What is confidential?

6. What can you tell me about the frequency of meetings/sessions?

7. How do I make an appointment?

8. Do you take insurance?

9. What methods of payment do you accept?

Other FAQs and Explanations

Symptoms FAQ

Eating Disorders

Adult Survivor of Child Abuse

Coming Out: Gay, Lesbian, Bisexual (GLB) Concerns

Q: What is counseling or psychotherapy?

A: Counseling or psychotherapy is the process where someone seeks help for problems of an emotional nature from a trained professional in a confidential setting.  By establishing a positive, trusting relationship, the therapist will work with you to learn how to cope with the problem by learning new skills and/or different ways of looking at situations.

In the beginning stage of therapy, your therapist will ask about your concerns and goals to gain a deeper understanding of you.  As therapy continues, trust will grow between you and your therapist and a collaborative relationship will develop.  The therapist will help you explore your feelings, mature and grow, make decisions, learn about yourself, and help you to be more capable of solving problems on your own.  Back to top

Q: How do I know if I should talk to a psychologist?

A: At times, everyone feels stressed out, depressed, anxious, angry, or confused.  Often, a good friend or family member can help out with these concerns.  However, sometimes these problems do not go away, become overwhelming, and interfere with daily life.  These are the times when it is helpful to seek professional help from a psychologist.

If you or someone you know has been:

• eating or sleeping differently
• having difficulty concentrating
• feeling helpless or hopeless
• having dramatic mood swings
• drinking too much or taking drugs
• so anxious, afraid, or depressed that it is difficult to deal with everyday activities and relationships
• performing poorly at work or school
• experiencing feelings of irritability, guilt, or self-blame
• suffering from low self-esteem
• experiencing conflict in relationships
• emotionally, physically, or sexually abused by others
• experiencing a crisis or stressful event, like a death in the family, divorce, or break-up of a relationship
• having difficulty adjusting to college
• thinking about suicide

Q: Do normal people need therapy?

A: Yes!  Many people encounter situations that are difficult and confusing, or their usual ways of dealing with problems may not be working well.  During these times, people may need extra support.

It is a myth that only seriously mentally ill or "crazy" people need therapy.  Studies have shown that the majority of people can benefit from therapy at some time in their lives.  It is normal to need therapy during times of extra stress or overwhelming feelings, particularly because the majority of people will experience problems with depression, anxiety, relationship concerns and more at some point.

If you are thinking about therapy, this is an indication that you probably could benefit from the experience.  Don't put off seeking help.  Back to top

Q: What can I expect from my therapist?

A: You can expect someone who will be accepting of diversity including race, culture, ethnicity, ability, religious affiliation, gender, age, and sexual orientation, as well as be interested in listening to your concerns and be open to discuss anything you wish.  In addition, you can expect someone who will maintain the highest ethical and legal standards of confidentiality.  Back to top

Q: What is confidential?

A: You can expect that anything you say to your therapist is confidential.  This means that your case can not be discussed with anyone without your written permission.  However, there are a few exceptions to confidentiality.  Therapists are required to release certain information in situations in which you present potential harm to yourself or others, in instances of child abuse, elder abuse, or abuse of the disabled, or as a result of a court order.  While these types of events are rare, it is important you know that these possibilities exist.

If you are using insurance coverage, your insurer requires that certain information be released to them before they will pay for therapy.  At minimum, insurance requires your diagnosis, current level of functioning, whether you are suicidal or homicidal, on medications, or using drugs and alcohol.  Feel free to talk to your therapist if you have any concerns regarding your insurance.  Back to top

Q: What can you tell me about the frequency of meetings/sessions?

A: This really depends on your needs and your condition.  It is important that you and your therapist discuss the frequency of meetings.  Therapy can range from one or more times a week and can last from several sessions to one or more years.  In general, more complex problems require more frequent treatment.  Two meetings per week are commonly recommended when symptoms are more severe, overwhelming, or during a crisis.  One meeting a week is the typical minimum frequency of meetings.  However, meetings can be less frequent depending on individual needs, the situation, and treatment progress.  Back to top

Q: How do I make an appointment?

A: You can make an appointment by calling 706.207.9151.  If no one is available, please leave a voice mail and I will return your call as soon as possible.  Back to top

Q: Do you take insurance?

A: Yes.  Insurance accepted includes Blue Cross/Blue Shield, Beech Street/Concentra, Medicare, Medicaid, Magellan, Aetna, PHCS, Amerigroup, Pearce & Pearce, Athens Area Health Plan Select, Wellcare, Corp Health, Tricare, APS, First Health, and more.  When you call to schedule an appointment, we will take your insurance information and answer any questions you may have.  Back to top

Q: What methods of payment do you accept?

A: At this time cash, personal checks and credit cards are accepted.  Back to top